We’re sorry to hear that your parcel is delayed. Sometimes delays can occur that are outside the driver’s control and can be expected during busy promotional and holiday periods. To track your order, click the link provided in your shipping confirmat
All orders placed for Australian delivery are eligible for standard or express shipping. Prices and free shipping thresholds are calculated at checkout. All shipping charges are non-refundable.
Once your order has been dispatched, an email will be sent with a link to monitor the status of your delivery. To track your order, click the link provided in your shipping confirmation email. If your order was sent via Shippit, you can also click on
This depends on where you are located and the shipping option you have selected when checking out. We have provided some general guidelines below, and you can track your parcel once it has been dispatched. Please note, shipping timeframes are estimat
If your shipping details are incorrect or your parcel is not collected within 10 business days from the Post Office, it may be returned to sender. We will reach out once we receive your parcel back to confirm your shipping address and arrange for it
Your order may be arriving in separate parcels. Please refer to your shipping confirmation email/s as you will receive a separate email for each parcel that will include the style/s and tracking information. If you have received a parcel and are miss
To locate your parcel, please click the link provided in your shipping confirmation email. If your order was sent via Shippit, please click on the courier tracking number provided in the Shippit link to be directed to the courier website for further
So sorry to hear that you were not notified by the carrier that your package was awaiting pick-up from your local post office. Carrier's are moving away from leaving paper notices due to their sustainability efforts, however, in order to ensure you r